2020 has seen us wrangling with all the administrative challenges of working from home. Telecommunications networks are feeling the strain. So are parents who are working remotely and sharing the space with children kept or sent home from school. Teleconferencing contends with competing demands.
And some of you are struggling for the first time with running a proposal team while you can’t gather in a room to share updates and ideas.
Anyone in that scenario will have found that it highlights the gaps in your process that you have covered to date with more hands-on management. Problems and roadblocks that you can work through when you’re in the same room may drag on for longer before they are identified; individuals don’t know exactly what their role is; it takes longer to check on what tasks have and haven’t been completed; changes to your solution need to be communicated with more rigour and clarity to the whole team.
You can make your business more robust and your team more resilient by building, documenting and training your team in an end-to-end business process that sets their expectations and prepares them for their bid roles. Supported by useful, simple tools and integrated into your systems – such as CRM, conferencing, shared online resources – a strong and clearly communicated process will ensure that the team knows what to do even when they are scattered and their manager is dealing with a crisis.
Make use of the coming weeks where business as usual has been overturned to set some time aside to work on those aspects of your business that usually take a back seat. This in turn will help to insulate you against future shocks. Call us to see how we can help you get your people working constructively on strengthening your BD processes and looking forward to future opportunities.