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PHONE: +61 (2) 9232 2030E-MAIL: youwin@shipleywins.com.au
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PHONE: +61 (2) 9232 2030E-MAIL: youwin@shipleywins.com.au
Shop Now
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CUSTOMER FOCUSED VALUE

Build value-based relationships with targeted buyers

CULTIVATE VALUE IN YOUR CLIENT RELATIONSHIPS

Gain a comprehensive understanding of customer values and how to leverage them to sustain mutually beneficial business relationships. Learn practical strategies for gaining insights into your customer's perspective, utilising industry expertise to create value, and fostering improved relationships with suppliers.
Customer Focused Value

YOU WILL LEARN HOW TO

  • Gain insights into your customer's world by mapping their relationships with their customers and competitors
  • Utilise industry knowledge to understand and create value that this customer will recognise
  • Practice effective techniques to gain traction with buyers and collaboration from suppliers
  • Arm yourself with a set of simple tools and skills that you can immediately put to use to increase customer engagement and enhance existing relationships

WHO SHOULD ATTEND?

Built for anyone who talks to the customer and is responsible for identifying opportunities and developing a win strategy. 
  • Business Developers
  • Project Managers
  • Opportunity Managers
 

 
  • Sales Professionals
  • Sales Management
  • Subject Matter Experts
91% Of CFV participants believed that workshop was effective for them
9/10 people would recommend this workshop to a colleague
75% of the skills learned are usable on the job, according to CFV participants
Customer Focused Value

WORKSHOP PROGRAM

What you can expect from your Shipley learning

1
participate in your course
Instructor-led training featuring live sessions and practical exercises, including case studies, through out the day. You will engage in interactive learning and group work, receiving direct feedback from your instructor.
2
reinforce learning with your facilitator
Following your workshop, a 1:1 call will be scheduled with your facilitator. Follow-up calls are offered to answer any questions you may have. The agenda for these sessions is entirely up to you.
3
Validate your skills with shipley certifcation
Upon completing the course, you will receive a Customer Focused Value Certificate of Attendance and 1 credit that can be used towards your Shipley Method Certification.
4
expand learning with the Business Winning Centre

Visit your Business Winning Centre to access your materials, tools, and templates from past workshops, regularly updated resources, and access to Shipley consultants for support.
business professionals walking

"Well-delivered and structured course that distils down a series of complex ideas into a manageable approach."

WORKSHOP PARTICIPANTCUSTOMER FOCUSED VALUE

"Some great tips, tools and process to build better customer and supplier relationships."

WORKSHOP PARTICIPANTCUSTOMER FOCUSED VALUE
Not sure if this is the course for you?

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